Watching the heated debates between Democratic candidates, I found it's very crucial to say the right words at the right time.
A minute of hesitation will cause one to lose moment and even cost him/her the entire battle.
This morning's conference call, I find myself steering the meeting and eventually getting the results we wanted. During that process, I realize how easy it is to fail a meeting if the moderator is not deliberately focusing on the final goal. Again, words played an important role. I had to steer the course without making other attendees feel uncomfortable.
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